FAQ

A hexagon arena suspended in the void, with up to 70 players on it. The floor wears out underfoot: every tile you cross cracks, then gives way. The longer the round runs, the less ground is left — and the last one standing wins. A round lasts a few minutes, and you can jump straight into the next one.

Yes. No mandatory purchase, no subscription, and you can play without signing up. From version 1.6, the app offers optional purchases, coins and a VIP pass: none of them gives an edge in a round.

No. In your browser, the game loads in about a second and a half, with nothing to download or install.

No, and that will never happen. Coins buy looks and accessories — never an in-game advantage. Two players facing each other have exactly the same means.

Up to 70. Any seats still free are held by server-run opponents, so a round starts right away instead of keeping you waiting.

By default, the game picks for you every time you play, based on your ping to each server: usually the closest one. When more than one server is running, the SERVER button (the small planet above your ping, in the menu) shows the server lined up for you; click it to pick another one. Your choice is kept until the game next reloads: when you reload the page or restart the app, but also when the game reloads by itself (signing in, changing language). Automatic picking then takes over again. Wherever you play, your coins, looks and account stay the same.

Because the server is full: its arenas are full, or other players are already waiting for a spot ahead of you. Rather than opening one arena too many, which would make rounds already under way lag, the game puts you in a queue, and the screen tells you so: your place in line and, when it can estimate it, a rough idea of the time left. You do not have to do anything: as soon as a spot opens up and it is your turn, you get in. Just keep the game on screen: while it is in the background, you will not get in. If the game stays in the background for more than a minute, you lose your place and go back to the end of the queue. If you would rather not wait, the back to menu button takes you out of the queue (you lose your place); from the menu, you can pick another server with the SERVER planet.

Yes, and that is where the game is played. Every attack takes a moment to go off, and it shows: 0.5 s for the grenade, 0.4 s for the laser. That delay is your window to move. The detail of every item — range, radius, knockback — is in How to play.

Yes: you can play with your fingers in your phone's browser, or in the free Android and iPhone app.

No — on purpose. It is playable today, and it changes often: balance, items, looks, comfort. The devlog tells you what moves.

No. You click and you play. The account is optional — and on CrazyGames there is none at all: see below.

Without an account, your progress — coins, looks, accessories — is tied to this browser, or to the app (CrazyGames works differently: see below). Clear its data, switch devices, or play in a private window, and it is gone. An account ties it to you. Creating one earns you 500 coins, and it keeps the coins you buy in the app: without an account, they are lost if you reinstall.

Yes, with an account: your progress follows you from one device to the next. From CrazyGames it is automatic, and without an account — see below. But not at the same time on the same server, in either case — see the next question.

Because the same account open on two screens means two characters collecting coins for a single player. So a server allows one session per account: opening the game elsewhere on the same server closes the previous one.

If you gave an email address, you request a reset code and choose a new password. The address is optional — but without it, nobody can give you your account back, not even us.

There, the game is played without an account: signing in, creating an account and deleting an account are hidden, and everyone plays as a guest. Your progress still follows you from one device to the next — but differently. What travels is the key that opens it: a random string, kept by CrazyGames in their own save service and tied to your CrazyGames account. The progress itself — coins, looks, records — stays on our servers, as it does for any guest.

No, and it matters: this concerns CrazyGames only, the portal that publishes the game. On alienfall.io, in the app and on any other site, none of it happens — the key never leaves your browser. And over there, it is only written while you are actually signed in to their site: signing out of CrazyGames starts a fresh progress on that device. The details are in the privacy policy.

By playing, first: every round pays out according to what you do in it, and the daily quests and login rewards add more. Then, if you want to, by watching a video in the app — never forced, always your call. From version 1.6, the app also sells them.

In the app, there are three kinds, counted separately. In the shop, a video pays 150 coins, at most 10 times a day. Some accessories unlock after a few videos. And at the end of a round, if you earned at least 15 coins, the game offers to double them for a video — 10 times a day. Saying no costs nothing: the round's coins stay yours.

Never: no ad ever interrupts a round. Only the Android and iPhone apps show ads: videos you choose to watch, and a full-screen ad between two games, only once every few games — the VIP pass removes it. The website shows none. The details, consent included, are in the privacy policy.

Only in the Android and iPhone app, from version 1.6: the COINS tab of the shop, or the + next to your coins. Payment goes through Google Play or the App Store, at the price shown for your country. Nothing is sold on the website or on CrazyGames.

A one-time purchase in the app, from version 1.6, yours for as long as the game runs — not a subscription. It removes the full-screen ad between games and gives you Grigou, the exclusive alien, and the Gold colour. The videos you choose to watch stay available.

With an account, just sign in: your coins and your VIP pass come back with it. Without an account, tap Restore purchases (COINS tab, from version 1.6), with the same Google or Apple account, to get the VIP pass back; coins bought without an account are lost.

Refunds are decided by Google Play or the App Store: ask them, from your purchase history. If you are refunded, the purchase is taken back — the coins, or the VIP pass with Grigou and Gold.

On your new account, tap Restore purchases (COINS tab, from version 1.6) to get the VIP pass back. For coins you bought, write to us with your old username and your store receipt: we will look into it with you.

Relaunch the app with a connection: a paid purchase that was not credited yet is credited then. A pending payment arrives once the store confirms it. Still nothing? Write to us.

The bare minimum. Without an account: anonymous gameplay statistics, tied to a random identifier drawn by your browser (or by the app) — never to your name. In the Android and iPhone apps, Google's ad network and its partners (Unity, Liftoff) also collect your phone's advertising ID (on iPhone, only if you allow tracking), and Google Analytics for Firebase measures app openings (and, on Android, can record purchases) so we know which ad campaigns bring players; from version 1.6.4, Meta's and TikTok's measurement software also receives the installation, a few game milestones and purchases (with your consent in Europe), so that our ads on their platforms reach people who will enjoy the game; we never read the advertising ID ourselves. With an account: your username, a fingerprint of your password — never the password itself — and, if you give one, an email address used only to be verified and to reset your password. If you buy something in the app, payment goes through Google Play or the App Store: we never see your card details, only the store's receipt for the purchase. Never for marketing. The detail is in the privacy policy.

The publisher's identity, the host and a contact address are in the legal notice.